One Tap Casino Privacy Policy

This Privacy Policy explains how One Tap collects, uses, stores and protects the information you provide when using our online casino and sportsbook services in Canada. We respect your privacy and aim to be clear about what data we collect, how it is used, who we may share it with and how you can manage your information.

Types of Data We Collect

Personal Data

When you register an account or contact support we may collect personal information such as your name, date of birth, e-mail address, phone number and identity documents where required for verification. We also collect account credentials and profile details you provide.

Technical Data

We gather technical information needed to provide the service, including device type, browser, IP address, operating system, and site activity such as pages visited and game sessions. This helps us maintain the platform and improve performance on mobile and desktop.

Transactional Data

Transaction records include deposits, withdrawals, bets, wagers, bonuses and payment method details. Payment information is processed by our payment partners and we retain the transaction records necessary for account management, security and compliance checks.

How We Use Your Information

We use personal and technical data to create and manage your account, process payments, verify identity, prevent fraud and comply with legal obligations. Transactional data is used to administer bets, pay out winnings and handle disputes. We also use anonymized or aggregated data for analytics and service improvements.

Data Protection Practices

We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. Access to personal data is restricted to authorised staff and service providers on a need-to-know basis. We conduct regular reviews of our security practices and require partners to maintain appropriate safeguards.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, analyse usage and support advertising. You can manage cookie preferences through your browser settings or in the site cookie settings where available. Blocking certain cookies may affect site functionality.

Information Sharing and Third Parties

We may share necessary data with service providers who help operate the platform, including payment processors, verification services and IT providers. We may also disclose information when required by law or to protect our rights and customers. Aggregated or anonymized data may be shared for analytics or reporting.

Your Rights

You have rights over your personal information including the right to access, correct or request deletion of data in many cases. You may also object to certain processing or request restriction of processing where applicable. Some requests may be limited by legal, regulatory or fraud-prevention obligations.

Access, Correction and Deletion

To exercise your rights, contact us through your account or send a request to [email protected]. We may request proof of identity before processing sensitive requests to protect your account. We will respond to valid requests and explain any limitations that apply.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. When we make material changes we will post the updated policy on the site and indicate when it was last revised. Continued use of the service after changes indicates acceptance of the updated terms.